How You Deal With Negative Reviews Makes A Big Difference If you run a business, you know that you can’t please everybody. If you’ve ever been unhappy, you also know how much you want to vent about a bad experience to others. Put these two together and you know how...
Search Engine Optimization is Like a College Degree It’s Useless By Itself This Isn't Your Grandpa's World If you ask your grandparents they’ll say when they were younger, a college degree was good enough. I went to college on that advice, only to find after I’d...
This One Time On A Bus A friend of mine told a story once that describes the importance of how local businesses can best be helped by reviews. In his own words words, "The year I graduated from high school, my family decided to take a trip back east. One of the places...
Getting customers to leave reviews shouldn’t be hard, but sometimes it seems that no matter how hard you try you just aren’t getting any. You go above and beyond expectations, making good on every promise you made and more, but the customer just walks away...